Shipping Policy

NON-CUSTOM MADE ITEMS

  • Most regular orders are shipped directly from the manufacturer, and will be processed within 3 to 7 business days.
  • Please allow 2-3 business days for delivery once your order has been shipped. If the anticipated shipping time is longer than the average 7 days, we will notify you.
  • Please expect to add an additional 2-3 business days for shipping during the holiday season.  
  • Please check each individual item description for processing and estimated delivery time. 

 

CUSTOM MADE ITEMS

  • Shipping times for our custom made items; clothing, tutus, pettiskirts, shoes, accessories, bedding may take from one week, or up to four weeks.
  • Please check each individual item description for processing and estimated delivery time.  

 

SHIPPING METHODS

 

We ship our products via USPS, UPS or FedEx. You will receive an email with tracking information when your order has been shipped. 

So Sweet Girl Boutique is not responsible for any delay in shipping by carrier.

 

 

FREE SHIPPING

 

Orders totaling $175 or more (not incuding shipping & taxes) are qualified for FREE Ground Shipping. Continental US only.  Discount is automatically taken at checkout.  

 

Free shipping does not apply to larger or heavyweight items that require additional freight or handling charges.  You will be contacted if your purchase requires additional handling fees.   These charges must be paid prior to the item(s) being shipped.  Please contact us via our contact page if you have any questions prior to placing your order. 

 

 

 

BASIC SHIPPING CHARGES

 

Order Total Shipping Charges                
up to $25.00 $4.95
$25.01 - $50.00 $6.95
$50.01 - $100.00 $9.95
$100.01 - $174.99   $14.95
$175.00 and up Free US Shipping (48 States)
*Express Shipping     $29.00 (select at checkout)  *NOTE: Express Shipping does not speed up production time, only shipping time.

 

 

HAWAII & ALASKA SHIPPING PRICING

Shipping to Hawaii and Alaska is an additional charge of $18.00.

 

 

CANADIAN & INTERNATIONAL SHIPPING

 

NOT ALL PRODUCTS CAN BE SHIPPED TO CANADA or INTERNATIONALLY.  

If you are a Canadian or International customer, please contact us via our contact page to check if the product you are interested in is available - we will get back to you with availability and pricing. Your order will not ship until you confirm the shipping method and rate that will be charged. 

 

Customer is responsible for the duties and/or taxes imposed by their country for the goods. If the customer either refuses or returns an item and we are charged a duty or tax, that amount will be deducted from the credit along with the shipping charges in the case of a refused package.

 

All International orders are subject to review, and we reserve the right to mark an order as canceled if we feel the payment is not legitimate.

 

 

SHIPPING REFUSAL 

 

Customers who refuse to accept delivery, or if the shipment is deemed undeliverable, a 25-40% restocking fee will be applied and customer will also be responsible for all postage and any other handling fees associated with the order.

 

 

ACCEPTED PAYMENT METHOD

 

We accept secure payment through Visa, Mastercard, American Express, Discover and Pay Pal.  We implement a variety of security measures to maintain the safety of your personal information.  For more details about your privacy, please see our Privacy Policy.  

 

Please be sure to provide your exact billing address that your credit card bank has on file for you.  If a customer provides us with an incorrect shipping address, So Sweet Girl Boutique reserves the right to charge the customer's credit card for any additional shipping charges incurred as a result of such error.

 

 

PRODUCT AVAILABILITY

 

Although we update our inventory on a regular basis, occasionally due to increased demand, availability may change quickly. We will notify you via email if this occurs to provide you with the opportunity to modify or cancel your order. Please be sure to provide a valid email address.

 

 

COUPONS

 

Only one coupon code can be reedemed per order.  Coupons cannot be used in conjuction with any other offer, discounts or promotions. In order for a coupon code to apply to an order, it must be entered before checkout.

 

 

ADDITIONAL SHIPPING CHARGES

 

Shipping charges for some packages are based on the weight of the package. The price you are given when placing an online order is an estimate and it is sometimes necessary for us to adjust the price on your credit card. We will contact you before hand to get your confirmation.

 

If you have any questions regarding the cost of shipping please contact us and we will be happy to answer any questions that you may have.

 

So Sweet Girl Boutique.com reserves the right to change this policy at any time.